Privacy Policy

This Privacy Policy explains how RoatMatrimony.com  collects, uses, stores, processes, and protects information shared by users while using the website, mobile application, or related services operated by RoatMatrimony.com

By using the services, users agree to the collection and use of information according to this policy.

1. Information Collected

RoatMatrimony.com may collect personal and non-personal information from users during registration, profile creation, communication, browsing, or while using services.

The information may include:

• Full name
• Gender
• Age and date of birth
• Mobile number
• Email address
• Location and address
• Marital status
• Religion, caste, language, and community details
• Educational qualifications
• Employment and income details
• Photographs, videos, and profile descriptions
• Preferences and interests
• Government identification details where required
• Payment and transaction details
• Device information and browser information
• IP address and usage activity

Users may also voluntarily provide additional information while interacting with other members or using platform features.

2. Purpose of Collecting Information

RoatMatrimony.com collects information for providing and improving matchmaking and related services.

The collected information may be used for:

• Creating and maintaining user accounts
• Displaying matchmaking profiles
• Suggesting suitable matches
• Allowing communication between users
• Verification and fraud prevention
• Customer support and grievance handling
• Sending notifications and service updates
• Conducting research and analytics
• Improving platform functionality and user experience
• Marketing, promotions, and advertisements
• Legal and regulatory compliance
• Detecting misuse, spam, or suspicious activity

3. Profile Information and Visibility

Information uploaded by users may become visible to other registered members depending on the privacy settings selected by the user.

Users may have options to:

• Hide or display profile photographs
• Restrict contact details
• Control profile visibility
• Block specific users
• Report misuse or inappropriate activity

Even after privacy controls are used, users should understand that information shared online may still be copied, saved, or shared by other individuals.

4. Verification and Security Checks

RoatMatrimony.com may conduct checks or request verification documents for improving authenticity and safety on the platform.

Verification does not guarantee the accuracy, character, background, intentions, or conduct of any user.

Users are advised to independently verify information before making personal, social, financial, or matrimonial decisions.

5. Cookies and Tracking Technologies

RoatMatrimony.com may use cookies, pixels, analytics tools, and similar technologies to collect information regarding user activity and preferences.

These technologies may help:

• Remember login sessions
• Improve website performance
• Personalize content and recommendations
• Analyze traffic and usage patterns
• Deliver advertisements and promotional content
• Improve security and fraud monitoring

Users may disable cookies through browser settings, though certain features may not function properly afterward.

6. Communication and Notifications

Users may receive communication from RoatMatrimony.com through:

• SMS
• Email
• Phone calls
• Push notifications
• WhatsApp or similar messaging services

Such communication may include:

• Match suggestions
• Service announcements
• Security alerts
• Promotional offers
• Payment reminders
• Verification requests
• Customer service responses

Users may opt out of promotional communication where permitted.

7. Sharing of Information

RoatMatrimony.com may share information with third parties when necessary for providing services or complying with legal obligations.

Information may be shared with:

• Service providers and technology partners
• Payment processing companies
• Analytics and marketing partners
• Customer support agencies
• Verification agencies
• Law enforcement or government authorities
• Business affiliates or group entities

Information may also be disclosed when required:

• By law
• Under court orders
• During investigations
• For preventing fraud or illegal activity
• For enforcing terms and policies
• During mergers, restructuring, acquisition, or sale of business assets

8. Data Storage and Security

RoatMatrimony.com uses reasonable technical and organizational measures to protect user data from unauthorized access, misuse, alteration, or loss.

Security systems may include:

• Secure servers
• Restricted access controls
• Encryption methods
• Monitoring systems
• Verification procedures

However, no online system or electronic storage method can be guaranteed as fully secure.

Users are responsible for maintaining the confidentiality of passwords and login credentials.

9. User Responsibilities

Users are responsible for:

• Providing accurate information
• Keeping login credentials secure
• Using the platform lawfully
• Avoiding harassment, abuse, or fraud
• Respecting privacy of other users
• Exercising caution while interacting with unknown individuals

Users should not share sensitive financial or personal information without proper verification.

10. Third-Party Links and Services

The platform may contain links to third-party websites, applications, or services.

RoatMatrimony.com is not responsible for:

• Privacy practices of third-party platforms
• External content
• Security standards of external services
• Transactions with third parties

Users should review privacy policies of external websites separately.

11. Payment and Transaction Information

Certain services may require payment.

Payment-related information may be processed through authorized payment partners.

RoatMatrimony.com may maintain transaction records for:

• Billing
• Accounting
• Legal compliance
• Dispute resolution
• Fraud prevention

Financial information may be handled according to applicable payment and banking regulations.

12. Retention of Information

RoatMatrimony.com may retain user information for as long as necessary for:

• Providing services
• Legal compliance
• Record maintenance
• Dispute handling
• Security purposes
• Business operations

Even after account closure, some information may continue to remain stored where legally permitted or required.

13. Account Closure and Deletion

Users may request closure or deletion of accounts according to available platform procedures.

Certain data may continue to remain retained for:

• Legal obligations
• Fraud prevention
• Security investigations
• Record maintenance
• Regulatory compliance

Deletion requests may require identity verification.

14. Children and Minors

Services are intended only for adults legally eligible under applicable laws.

RoatMatrimony.com does not knowingly permit minors to register or use matchmaking services.

If information relating to minors is discovered, it may be removed.

15. International Processing

Information may be processed, stored, or transferred across different locations, servers, or countries depending on operational requirements.

By using the services, users consent to such processing and transfer.

16. Policy Updates

RoatMatrimony.com may update or revise this Privacy Policy from time to time.

Changes may become effective after being published on the platform.

Users are encouraged to review the policy periodically.

Continued use of services after updates may be considered acceptance of revised terms.

17. Legal Compliance

RoatMatrimony.com may cooperate with lawful requests from authorities, courts, regulators, or law enforcement agencies.

Information may be disclosed where necessary for:

• Legal proceedings
• Investigation purposes
• National security requirements
• Fraud detection
• Enforcement of agreements
• Protection of rights and safety

18. Limitation of Responsibility

RoatMatrimony.com does not guarantee:

• Successful matchmaking
• Accuracy of profiles
• Conduct of users
• Continuous availability of services
• Complete security against cyber threats

Users interact and communicate at their own discretion and responsibility.

19. Contact and Grievances

Users may contact RoatMatrimony.com for:

• Questions regarding privacy
• Data correction requests
• Complaints and grievances
• Account assistance
• Security concerns

Requests may require verification before action is taken.

20. Acceptance of Policy

By accessing, registering, or continuing to use the services provided by RoatMatrimony.com , users acknowledge that they have read, understood, and agreed to this Privacy Policy.